Regent University | Technology Status
All Systems Operational

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Blackboard and Learning Technology Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn ? Operational
Panopto ? Operational
Collaborate ? Operational
Collaborate Ultra ? Operational
Box View (inline grading) ? Operational
VoiceThread ? Operational
Smarthinking ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
100.0 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
Regent Websites Operational
my.regent.edu ? Operational
regent.edu Operational
Email Operational
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Campus Services Operational
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Operational
Academic Services Operational
90 days ago
100.0 % uptime
Today
Banner and Genisys ? Operational
Degree Works ? Operational
Library Portal Operational
Cognos Operational
90 days ago
100.0 % uptime
Today
Network Operational
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
VPN Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
Virtual Servers ? Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Identity Management and Logon Services Operational
Central Authentication Service (CAS) ? Operational
Active Directory Federation Services (ADFS) ? Operational
Self Service Password Change Operational
Telephones Operational
90 days ago
99.96 % uptime
Today
Phones ? Operational
90 days ago
99.98 % uptime
Today
Call Center Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be applying January 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group DB.
Posted on Jan 24, 2023 - 10:59 EST
We will be applying January 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group B.
Posted on Jan 24, 2023 - 11:01 EST
Information Technology will apply January 2023 Release Windows 10 Security Patches to all Campus PCs.
Posted on Jan 17, 2023 - 15:39 EST
Past Incidents
Jan 28, 2023

No incidents reported today.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - This incident has been resolved.
Jan 23, 11:11 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 09:56 EST
Investigating - Users are getting an error in Blackboard when trying to launch Zoom from courses. Users can go directly to regent.zoom.us as a workaround until the issue is resolved.
Jan 23, 08:43 EST
Jan 22, 2023
Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 01:03 EST
Scheduled - Information Technology will apply January 2023 Release Windows 10 Security Patches to Early Adopter PCs.
Jan 17, 15:38 EST
Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 01:02 EST
Scheduled - We will be applying January 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group A.
Jan 17, 15:41 EST
Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023
Resolved - This incident has been resolved.
Jan 18, 13:11 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 11:02 EST
Investigating - We are currently investigating this issue.
Jan 18, 09:21 EST
Jan 17, 2023
Resolved - This incident has been resolved.
Jan 17, 21:46 EST
Update - We are continuing to investigate this issue.
Jan 17, 21:46 EST
Update - Phone maintenance is over. Phones are now back up and operational. Thank you!
Jan 17, 21:45 EST
Investigating - Phones will be offline starting at 9 pm lasting about 1 to 2 hours to do maintenance.
Jan 17, 20:08 EST
Resolved - This incident has been resolved.
Jan 17, 19:05 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 18:27 EST
Investigating - We are currently investigating this issue.
Jan 17, 15:21 EST
Resolved - This incident has been resolved.
Jan 17, 13:57 EST
Investigating - We are currently investigating this issue.
Jan 17, 13:27 EST
Jan 16, 2023

No incidents reported.

Jan 15, 2023
Completed - The scheduled maintenance has been completed.
Jan 15, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 06:00 EST
Scheduled - The Banner and Genisys systems will be unavailable, Sunday, January 15th from 6am -12pm (Eastern Time) for Banner End of Year software upgrades. An email notification will be sent when the system is available for use.

Blackboard will be available during the upgrades.

Please contact the helpdesk (helpdesk@regent.edu) if you have any questions or concerns.


~ Information Technology

Jan 10, 15:31 EST
Completed - The scheduled maintenance has been completed.
Jan 15, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 01:00 EST
Scheduled - We will be applying January 2022 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group Pilot.
Jan 13, 10:05 EST
Jan 14, 2023

No incidents reported.