Regent University | Technology Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 01:01 EDT
Scheduled - Information Technology will apply June 2020 Release Windows 7 Security updates to Early Adopter PCs.
- 2020-06 Servicing Stack Update for Windows 7 for x64-based Systems (KB4562030)
- 2020-06 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4561643)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 01:00 EDT
Scheduled - Information Technology will apply June 2020 Release Windows 10 Security updates Campus Wide.
- 2020-06 Servicing Stack Update for Windows 10 Version 1809 for x64-based Systems (KB4562562)
- 2020-05 Cumulative Update for .NET Framework 3.5, 4.7.2 and 4.8 for Windows 10 Version 1809 for x64 (KB4556441)
- 2020-06 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4561608)
- 2020-06 Security Update for Adobe Flash Player for Windows 10 Version 1809 for x64-based Systems (KB4561600)

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Blackboard and Learning Technology Operational
90 days ago
99.97 % uptime
Today
Blackboard Learn ? Operational
Panopto ? Operational
Collaborate ? Operational
Collaborate Ultra ? Operational
Box View (inline grading) ? Operational
VoiceThread ? Operational
Smarthinking ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
99.9 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
Regent Websites Operational
my.regent.edu Operational
regent.edu Operational
Email Operational
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Campus Services Under Maintenance
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Under Maintenance
Academic Services Operational
Banner and Genisys ? Operational
Degree Works ? Operational
Library Portal Operational
Network Operational
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
VPN Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Identity Management and Logon Services Operational
Central Authentication Service (CAS) ? Operational
Active Directory Federation Services (ADFS) ? Operational
Self Service Password Change Operational
Telephones Operational
90 days ago
100.0 % uptime
Today
Phones ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 12, 2020
Completed - The scheduled maintenance has been completed.
Jul 12, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 06:01 EDT
Scheduled - The Banner and Genisys systems will be unavailable, Sunday, July 12th from 6am -12pm (Eastern Time) for Oracle database upgrades. A notice will be sent to the listserv when the system is available for use.

Blackboard will be available during the upgrades.

Please contact the helpdesk (helpdesk@regent.edu) if you have any questions or concerns.
Jul 8, 09:17 EDT
Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020
Completed - The scheduled maintenance has been completed.
Jul 7, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 01:01 EDT
Scheduled - Information Technology will apply June 2020 Release Windows 10 Security updates to Early Adopter PCs.
- 2020-06 Servicing Stack Update for Windows 10 Version 1809 for x64-based Systems (KB4562562)
- 2020-05 Cumulative Update for .NET Framework 3.5, 4.7.2 and 4.8 for Windows 10 Version 1809 for x64 (KB4556441)
- 2020-06 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4561608)
- 2020-06 Security Update for Adobe Flash Player for Windows 10 Version 1809 for x64-based Systems (KB4561600)
Jul 2, 08:56 EDT
Jul 6, 2020

No incidents reported.

Jul 5, 2020
Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Resolved - This incident has been resolved.
Jul 2, 22:57 EDT
Monitoring - Blackboard integration with Zoom has been restored. Any previously scheduled zoom meeting classes will need to be re-scheduled. We apologize for the inconvenience.
Jul 2, 17:48 EDT
Investigating - We are currently investigating the issue.

As a temporary workaround, please login to Zoom directly, regent.zoom.us, create your Zoom events and post the links within Blackboard. All of the functionality inside of Zoom is the same.
Jul 2, 10:52 EDT
Jul 1, 2020

No incidents reported.

Jun 30, 2020
Completed - The scheduled maintenance has been completed.
Jun 30, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 01:00 EDT
Scheduled - Information Technology will deploy the Microsoft .Net Framework 4.8 Update to all Windows 10 PCs on June 28th at 1:00am. A restart will be required.

- Microsoft .NET Framework 4.8 for Windows 10 Version 1809 for x64 (KB4486153)
Jun 26, 14:01 EDT
Jun 29, 2020

No incidents reported.

Jun 28, 2020