Regent University | Technology Status
All Systems Operational

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Blackboard and Learning Technology Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn
Operational
Panopto
Operational
Collaborate
Operational
Collaborate Ultra
Operational
Box View (inline grading)
Operational
VoiceThread
Operational
Smarthinking
Operational
90 days ago
100.0 % uptime
Today
SafeAssign
Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
100.0 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
Regent Websites Operational
my.regent.edu
Operational
regent.edu Operational
Email Operational
90 days ago
100.0 % uptime
Today
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Listserv Operational
90 days ago
100.0 % uptime
Today
Campus Services Operational
Azure Dev Tools for Teaching
Operational
Campus Computing
Operational
Academic Services Operational
90 days ago
99.98 % uptime
Today
Banner and Genisys
Operational
Degree Works
Operational
Library Portal Operational
Cognos Operational
90 days ago
99.96 % uptime
Today
RecruitCRM Operational
90 days ago
100.0 % uptime
Today
AdviseCRM Operational
90 days ago
100.0 % uptime
Today
Network Operational
Campus Network
Operational
Firewall
Operational
ResNet
Operational
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
VPN Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
Virtual Servers
Operational
90 days ago
100.0 % uptime
Today
Enterprise Storage Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
Email Security
Operational
Cloud App Security
Operational
Web Filter
Operational
Identity Management and Logon Services Operational
Central Authentication Service (CAS)
Operational
Active Directory Federation Services (ADFS)
Operational
Self Service Password Change Operational
Telephones Operational
90 days ago
99.51 % uptime
Today
Phones
Operational
90 days ago
99.02 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be applying September 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group Recruit.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Posted on Sep 14, 2023 - 13:52 EDT
Avaya Phone Maintenance Oct 2, 2023 21:00-21:30 EDT
We will be doing Avaya phone maintenance during this time. There may be intermittent phone interruptions during this time. If you have an emergency please use your cell phone. Thank you.
Posted on Sep 28, 2023 - 15:17 EDT
NetApp Version Upgrade Oct 3, 2023 08:00-13:00 EDT
We will be undergoing scheduled maintenance during this time.
Posted on Sep 27, 2023 - 11:54 EDT
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Completed - The scheduled maintenance has been completed.
Sep 27, 22:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 22:00 EDT
Scheduled - We will be doing Avaya phone maintenance tonight around 10 pm. Phones may be unavailable for a short period of time. Please use your cell phone if you have an emergency. Thank you!
Sep 27, 10:01 EDT
Completed - The scheduled maintenance has been completed.
Sep 27, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 01:00 EDT
Scheduled - We will be applying September 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group Wednesday.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Sep 14, 13:51 EDT
Sep 26, 2023
Completed - The scheduled maintenance has been completed.
Sep 26, 22:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 22:01 EDT
Scheduled - There might be a short window of a phone outage around 10PM tonight due to phone maintenance. If you have an emergency during this time please use your cell phone. Thank you.
Sep 26, 19:31 EDT
Sep 25, 2023
Resolved - This incident has been resolved.
Sep 25, 16:06 EDT
Update - We are continuing to investigate this issue.
Sep 25, 15:09 EDT
Update - We are continuing to investigate this issue.
Sep 25, 14:29 EDT
Investigating - We are currently investigating this issue.
Sep 25, 13:35 EDT
Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 01:00 EDT
Scheduled - Information Technology will apply September 2023 Release Windows 10 Security Patches to all Campus PCs.
Sep 12, 14:58 EDT
Completed - The scheduled maintenance has been completed.
Sep 24, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 01:00 EDT
Scheduled - We will be applying September 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group B.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Sep 14, 13:49 EDT
Sep 23, 2023
Completed - The scheduled maintenance has been completed.
Sep 23, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 01:00 EDT
Scheduled - We will be applying September 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group DB.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Sep 14, 13:50 EDT
Sep 22, 2023

No incidents reported.

Sep 21, 2023
Completed - The scheduled maintenance has been completed.
Sep 21, 23:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:31 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 21, 16:18 EDT
Completed - The scheduled maintenance has been completed.
Sep 21, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 21:01 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 21, 16:19 EDT
Resolved - This incident has been resolved.
Sep 21, 13:56 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 08:43 EDT
Investigating - We are currently investigating this issue.
Sep 21, 07:45 EDT
Completed - The scheduled maintenance has been completed.
Sep 21, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 21:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 20, 15:50 EDT
Scheduled - Regent inbound and outbound calling will be disrupted periodically during this maintenance.
Sep 20, 15:49 EDT
Sep 20, 2023
Sep 19, 2023
Completed - The scheduled maintenance has been completed.
Sep 19, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 21:00 EDT
Scheduled - Scheduled firewall maintenance. Some downtime is expected.
Sep 19, 15:52 EDT
Sep 18, 2023

No incidents reported.

Sep 17, 2023
Completed - The scheduled maintenance has been completed.
Sep 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 01:00 EDT
Scheduled - Information Technology will apply September 2023 Release Windows 10 Security Patches to Early Adopter PCs.
Sep 12, 14:57 EDT
Completed - The scheduled maintenance has been completed.
Sep 17, 02:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 01:00 EDT
Scheduled - We will be applying September 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group A
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Sep 14, 13:48 EDT
Sep 16, 2023

No incidents reported.