Regent University | Technology Status
All Systems Operational

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Blackboard and Learning Technology Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn ? Operational
Panopto ? Operational
Collaborate ? Operational
Collaborate Ultra ? Operational
Box View (inline grading) ? Operational
VoiceThread ? Operational
Smarthinking ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
100.0 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
Regent Websites Operational
my.regent.edu Operational
regent.edu Operational
Email Operational
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Campus Services Operational
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Operational
Academic Services Operational
Banner and Genisys ? Operational
Degree Works ? Operational
Library Portal Operational
Network Operational
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
VPN Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Identity Management and Logon Services Operational
Central Authentication Service (CAS) ? Operational
Active Directory Federation Services (ADFS) ? Operational
Self Service Password Change Operational
Telephones Operational
90 days ago
100.0 % uptime
Today
Phones ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 4, 2020

No incidents reported today.

Jun 3, 2020
Completed - The scheduled maintenance has been completed.
Jun 3, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 23:00 EDT
Scheduled - Information Technology will deploy the Microsoft .Net Framework 4.8 Update to all Information Technology Windows 10 PCs tonight at 11:00pm. A restart will be required.

- Microsoft .NET Framework 4.8 for Windows 10 Version 1809 for x64 (KB4486153)
Jun 2, 09:31 EDT
Jun 2, 2020
Jun 1, 2020

No incidents reported.

May 31, 2020
Resolved - This incident has been resolved.
May 31, 09:45 EDT
Monitoring - SSO logins are now functional using https://regent.zoom.us

This issue is resolved.
May 31, 09:25 EDT
Update - Users can now access Zoom the old way using their email address by going to zoom.us.
May 31, 09:17 EDT
Identified - We have identified the issue and are working on a solution.
May 31, 08:30 EDT
Update - We are continuing to investigate, and are awaiting a response from Zoom Support.
May 31, 07:31 EDT
Investigating - Zoom cannot be accessed currently. The incident is under investigation.
May 30, 18:01 EDT
May 30, 2020
May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020
Completed - The scheduled maintenance has been completed.
May 25, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 21:00 EDT
Scheduled - The firewalls will be undergoing scheduled maintenance during this time.
May 25, 20:40 EDT
May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.