Regent University | Technology Status
All Systems Operational

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Uptime over the past 90 days. View historical uptime.
Blackboard and Learning Technology Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn ? Operational
Panopto ? Operational
Collaborate ? Operational
Collaborate Ultra ? Operational
Box View (inline grading) ? Operational
VoiceThread ? Operational
Smarthinking ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
100.0 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
Regent Websites Operational
my.regent.edu ? Operational
regent.edu Operational
Email Operational
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Campus Services Operational
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Operational
Academic Services Operational
90 days ago
100.0 % uptime
Today
Banner and Genisys ? Operational
Degree Works ? Operational
Library Portal Operational
Cognos Operational
90 days ago
100.0 % uptime
Today
RecruitCRM Operational
90 days ago
100.0 % uptime
Today
AdviseCRM Operational
90 days ago
100.0 % uptime
Today
Network Operational
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
VPN Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
Virtual Servers ? Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Identity Management and Logon Services Operational
Central Authentication Service (CAS) ? Operational
Active Directory Federation Services (ADFS) ? Operational
Self Service Password Change Operational
Telephones Operational
90 days ago
99.94 % uptime
Today
Phones ? Operational
90 days ago
99.93 % uptime
Today
Call Center Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Windows Server 2016, 2019, and 2022 Patching | March 2023 Releases | Patch Group Pilot Mar 26, 2023 01:00-06:00 EDT
We will be applying March 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group Pilot.
Posted on Mar 20, 2023 - 08:56 EDT
Windows 10 Security Patching | March 2023 Releases | Pilot IT PCs Mar 26, 2023 01:00-06:00 EDT
Information Technology will apply March 2023 Release Windows 10 Security Patches to Pilot IT PCs.
Posted on Mar 20, 2023 - 07:34 EDT
Windows 10 Security Patching | March 2023 Releases | Early Adopter PCs Apr 2, 2023 01:00-06:00 EDT
Information Technology will apply March 2023 Release Windows 10 Security Patches to Early Adopter PCs.
Posted on Mar 20, 2023 - 07:35 EDT
Windows 10 Security Patching | March 2023 Releases | Campus Deployment Apr 9, 2023 01:00-06:00 EDT
Information Technology will apply March 2023 Release Windows 10 Security Patches to all Campus PCs.
Posted on Mar 20, 2023 - 07:36 EDT
Past Incidents
Mar 23, 2023

No incidents reported today.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023
Back-End Update Services Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 15:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 15:15 EDT
Scheduled - Software Center Downloads and Updates will be unavailable during this maintenance.
Mar 20, 15:12 EDT
Mar 19, 2023
The Banner and Genisys systems will be unavailable, Sunday, March 19th from 6am -12pm
Completed - The scheduled maintenance has been completed.
Mar 19, 09:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:00 EDT
Scheduled - The Banner and Genisys systems will be unavailable, Sunday, March 19th from 6am -12pm (Eastern Time) for Banner software upgrades. An email notification will be sent when the system is available for use.

Blackboard will be available during the upgrades.

Please contact the helpdesk (helpdesk@regent.edu ) if you have any questions or concerns.


~ Information Technology
Mar 16, 14:51 EDT
Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023
Office 365 Apps for Enterprise Update | Version 16.0.16130.20218 | Rest of Campus
Completed - The scheduled maintenance has been completed.
Mar 14, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 01:01 EDT
Scheduled - We will continue to deploy version 16.0.16130.20218 of Office 365 to the rest of campus PCs.
Mar 13, 09:29 EDT
Mar 13, 2023

No incidents reported.

Mar 12, 2023
Office 365 Apps for Enterprise Update | Version 16.0.16130.20218
Completed - The scheduled maintenance has been completed.
Mar 12, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 01:00 EST
Scheduled - We will be deploying a critical update for Office 365 Apps to all campus computers. Computer Reboot may be required.
Mar 10, 09:30 EST
Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

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