Regent University | Technology Status
All Systems Operational

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Learning Technology Operational
90 days ago
99.98 % uptime
Today
Panopto ? Operational
Box View (inline grading) ? Operational
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
99.95 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
NetLabs (NDG) ? Operational
90 days ago
100.0 % uptime
Today
Canvas & Learning Management Systems Operational
Canvas ? Operational
Regent Websites Operational
my.regent.edu ? Operational
regent.edu Operational
Email Operational
90 days ago
100.0 % uptime
Today
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Listserv Operational
90 days ago
100.0 % uptime
Today
Campus Services Operational
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Operational
Academic Services Operational
90 days ago
99.99 % uptime
Today
Banner and Genisys ? Operational
Degree Works ? Operational
Library Portal Operational
Cognos Operational
90 days ago
100.0 % uptime
Today
RecruitCRM Operational
90 days ago
99.99 % uptime
Today
AdviseCRM Operational
90 days ago
100.0 % uptime
Today
Network Operational
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
Virtual Servers ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Storage Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
90 days ago
100.0 % uptime
Today
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Firewalls Operational
90 days ago
100.0 % uptime
Today
VPN Operational
Active Directory Authentication Operational
90 days ago
100.0 % uptime
Today
Identity Management and Logon Services Operational
90 days ago
99.59 % uptime
Today
Central Authentication Service (CAS) ? Operational
Self Service Password Change Operational
DUO Multi-Factor Authentication Operational
90 days ago
99.59 % uptime
Today
Telephones Operational
90 days ago
100.0 % uptime
Today
Phones ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 7, 2023

No incidents reported today.

Dec 6, 2023
Completed - The scheduled maintenance has been completed.
Dec 6, 23:31 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 21:31 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 6, 16:34 EST
Completed - The scheduled maintenance has been completed.
Dec 6, 00:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 21:31 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 4, 15:13 EST
Dec 5, 2023
Dec 4, 2023

No incidents reported.

Dec 3, 2023
Completed - The scheduled maintenance has been completed.
Dec 3, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 01:00 EST
Scheduled - We will be applying November 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group Recruit.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Nov 15, 13:26 EST
Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Resolved - This incident has been resolved.
Nov 30, 18:40 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 12:50 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 30, 12:49 EST
Investigating - Citrix is currently experiencing outages. Additional updates can be viewed at https://status.cloud.com
Nov 30, 11:56 EST
Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 16:00 EST
Scheduled - We will be applying November 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group Wednesday.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Nov 15, 13:21 EST
Nov 28, 2023
Completed - The scheduled maintenance has been completed.
Nov 28, 16:33 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 13:00 EST
Scheduled - NDG Virtual Labs will be unavailable during this maintenance window.
Nov 28, 11:21 EST
Completed - The scheduled maintenance has been completed.
Nov 28, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 21:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 27, 15:26 EST
Nov 27, 2023
Nov 26, 2023
Completed - The scheduled maintenance has been completed.
Nov 26, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 01:00 EST
Scheduled - We will be applying November 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group B.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Nov 15, 13:14 EST
Completed - The scheduled maintenance has been completed.
Nov 26, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 01:00 EST
Scheduled - Information Technology will apply November 2023 Release Windows 10 Security Patches to all Campus PCs.
Nov 14, 07:58 EST
Nov 25, 2023
Completed - The scheduled maintenance has been completed.
Nov 25, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 21, 15:16 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 21:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:00 EST
Scheduled - We will be applying November 2023 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group DB.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Nov 15, 13:17 EST
Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.