Regent University | Technology Status
All Systems Operational

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Blackboard and Learning Technology Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn ? Operational
Panopto ? Operational
Collaborate ? Operational
Collaborate Ultra ? Operational
Box View (inline grading) ? Operational
VoiceThread ? Operational
Smarthinking ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
100.0 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
Regent Websites Operational
my.regent.edu ? Operational
regent.edu Operational
Email Operational
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Campus Services Operational
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Operational
Academic Services Operational
90 days ago
100.0 % uptime
Today
Banner and Genisys ? Operational
Degree Works ? Operational
Library Portal Operational
Cognos Operational
90 days ago
100.0 % uptime
Today
Network Operational
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
VPN Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
Virtual Servers ? Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Identity Management and Logon Services Operational
Central Authentication Service (CAS) ? Operational
Active Directory Federation Services (ADFS) ? Operational
Self Service Password Change Operational
Telephones Operational
90 days ago
99.95 % uptime
Today
Phones ? Operational
90 days ago
99.9 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Robertson Hall Network Maintenance May 25, 06:45-07:45 EDT
Network Devices In Robertson Hall will be disconnected during Network Switch Power Cycle
Posted on May 24, 09:32 EDT
Past Incidents
May 24, 2022
Completed - The scheduled maintenance has been completed.
May 24, 07:23 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 06:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 24, 05:56 EDT
Scheduled - On campus calling may be disrupted during this maintenance.
May 24, 05:55 EDT
May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022
Resolved - This incident has been resolved.
May 15, 20:01 EDT
Update - We are continuing to monitor for any further issues.
May 15, 15:19 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 15:18 EDT
Investigating - We are currently investigating this issue.
May 15, 13:21 EDT
Completed - The scheduled maintenance has been completed.
May 15, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 01:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 7, 13:46 EDT
Completed - The scheduled maintenance has been completed.
May 15, 10:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 06:00 EDT
Scheduled - The Banner and Genisys systems will be unavailable, Sunday, May 15th from 6am -12pm (Eastern Time) for Banner software upgrades. An email notification will be sent when the system is available for use.

Blackboard will be available during the upgrades.

Please contact the helpdesk (helpdesk@regent.edu) if you have any questions or concerns.


~ Information Technology

May 9, 12:15 EDT
May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.