Regent University | Technology Status
All Systems Operational

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Blackboard and Learning Technology Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn ? Operational
Panopto ? Operational
Collaborate ? Operational
Collaborate Ultra ? Operational
Box View (inline grading) ? Operational
VoiceThread ? Operational
Smarthinking ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Regent Websites Operational
my.regent.edu Operational
regent.edu Operational
Email Operational
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Campus Services Operational
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Operational
Academic Services Operational
Banner and Genisys ? Operational
Degree Works ? Operational
Network Operational
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Networking Systems Operational
Citrix Operational
VPN Operational
IT Security Operational
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Identity Management and Logon Services Operational
Central Authentication Service (CAS) ? Operational
Active Directory Federation Services (ADFS) ? Operational
Self Service Password Change Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Feature will be enabled for the Business Office and Office of Talent & Career Management
Posted on Jun 28, 14:38 EDT
Past Incidents
Jul 18, 2019

No incidents reported today.

Jul 17, 2019
Resolved - This incident has been resolved.
Jul 17, 14:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 08:21 EDT
Investigating - We are currently investigating this issue.
Jul 17, 08:13 EDT
Completed - The scheduled maintenance has been completed.
Jul 17, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:00 EDT
Scheduled - Upgrading CAS Servers
Jul 16, 23:56 EDT
Completed - The scheduled maintenance has been completed.
Jul 17, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:00 EDT
Scheduled - Information Technology will apply July 2019 Release Windows 10 Security Patches to Information Technology PCs running Windows 10.

- 2019-07 Servicing Stack Update for Windows 10 Version 1809 for x64-based Systems (KB4509095)
- 2019-07 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4507469)
- 2019-07 Cumulative Update for .NET Framework 3.5, 4.7.2, 4.8 for Windows 10 Version 1809 for x64 (KB4507419)
Jul 12, 11:10 EDT
Completed - The scheduled maintenance has been completed.
Jul 17, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:00 EDT
Scheduled - Information Technology will apply May 2019 Release Windows 7 Security Patches to all PCs running Windows 7.

- 2019-05 Update for Windows 7 x64-based Systems (KB4403292)
Jul 12, 11:02 EDT
Jul 16, 2019

No incidents reported.

Jul 15, 2019
Resolved - We are looking into a small number of reports with persisting issues but Banner is functioning again.
Jul 15, 15:29 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 13:33 EDT
Investigating - We are currently investigating this issue.
Jul 15, 13:30 EDT
Jul 14, 2019
Completed - The scheduled maintenance has been completed.
Jul 14, 12:05 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 14, 12:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:00 EDT
Scheduled - Degreeworks will be unavailable Sunday, July 14th from 6 am - 3 pm for software upgrades.
Banner, Genisys, and Blackboard will be available during the upgrade.
Please contact the helpdesk (helpdesk@regent.edu) if you have any questions or concerns.
Jul 11, 13:59 EDT
Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Resolved - This incident has been resolved.
Jul 11, 17:01 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 11, 16:21 EDT
Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.