Regent University | Technology Status
All Systems Operational

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Learning Technology Operational
90 days ago
100.0 % uptime
Today
Panopto ? Operational
Box View (inline grading) ? Operational
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
100.0 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
NetLabs (NDG) ? Operational
90 days ago
100.0 % uptime
Today
Canvas & Learning Management Systems Operational
Canvas ? Operational
Regent Websites Operational
my.regent.edu ? Operational
regent.edu Operational
Email Operational
90 days ago
100.0 % uptime
Today
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Listserv Operational
90 days ago
100.0 % uptime
Today
Campus Services Operational
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Operational
Academic Services Operational
90 days ago
99.99 % uptime
Today
Banner and Genisys ? Operational
Degree Works ? Operational
Library Portal Operational
Cognos Operational
90 days ago
100.0 % uptime
Today
RecruitCRM Operational
90 days ago
99.97 % uptime
Today
AdviseCRM Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Load Balancer ? Operational
90 days ago
100.0 % uptime
Today
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
Virtual Servers ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Storage Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
90 days ago
100.0 % uptime
Today
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Firewalls Operational
90 days ago
100.0 % uptime
Today
VPN Operational
Active Directory Authentication Operational
90 days ago
100.0 % uptime
Today
Identity Management and Logon Services Operational
90 days ago
100.0 % uptime
Today
Central Authentication Service (CAS) ? Operational
Self Service Password Change Operational
DUO Multi-Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Telephones Operational
90 days ago
100.0 % uptime
Today
Phones ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be applying February 2024 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group Recruit.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Posted on Feb 14, 2024 - 15:25 EST
Liferay Upgrade - my.regent.edu Mar 4, 2024 06:30-07:30 EST
We will be installing an update at this time. The my.regent.edu portal will be inaccessible.
Posted on Feb 26, 2024 - 16:56 EST
Past Incidents
Feb 28, 2024
Completed - The scheduled maintenance has been completed.
Feb 28, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 17:00 EST
Scheduled - We will be applying February 2024 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group Wednesday.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Feb 14, 15:23 EST
Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024
Completed - The scheduled maintenance has been completed.
Feb 25, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 01:00 EST
Scheduled - We will be applying February 2024 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group B.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Feb 14, 15:17 EST
Completed - The scheduled maintenance has been completed.
Feb 25, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 01:00 EST
Scheduled - Information Technology will apply Feb 2024 Release Windows 10 Security Patches to all Campus PCs.
Feb 12, 15:45 EST
Feb 24, 2024
Completed - The scheduled maintenance has been completed.
Feb 24, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 20:00 EST
Scheduled - We will be applying February 2024 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group B.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Feb 14, 15:20 EST
Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This incident has been resolved.
Feb 22, 16:28 EST
Investigating - Please refer to the vendor status page for further details:
https://status.duo.com/
Contact the Regent IT Helpdesk if the degraded performance is impacting your ability to sign in.
DUO Mobile Authentication is not affected.

Feb 22, 08:02 EST
Feb 21, 2024
Resolved - This incident has been resolved.
Feb 21, 12:11 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 12:07 EST
Investigating - We are currently investigating this issue.
Feb 21, 12:02 EST
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024
Completed - The scheduled maintenance has been completed.
Feb 18, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 06:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 16, 08:59 EST
Completed - The scheduled maintenance has been completed.
Feb 18, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 01:00 EST
Scheduled - We will be applying February 2024 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group A.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Feb 14, 15:12 EST
Completed - The scheduled maintenance has been completed.
Feb 18, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 01:00 EST
Scheduled - Information Technology will apply Feb 2024 Release Windows 10 Security Patches to Early Adopter PCs.
Feb 12, 15:44 EST
Feb 17, 2024

No incidents reported.

Feb 16, 2024
Completed - The scheduled maintenance has been completed.
Feb 16, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 20:00 EST
Scheduled - Information Technology will apply Feb 2024 Release Windows 10 Security Patches to Pilot IT PCs.
Feb 12, 15:43 EST
Completed - The scheduled maintenance has been completed.
Feb 16, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 01:00 EST
Scheduled - We will be applying February 2024 Security Patches to Windows 2016, 2019, and 2022 Servers in Patch Group Pilot.
Patching Group Assignments: https://tinyurl.com/RegentServerPatch (sign-in required)

Feb 14, 15:10 EST
Feb 15, 2024

No incidents reported.

Feb 14, 2024
Resolved - This incident has been resolved.
Feb 14, 07:57 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 16:29 EST
Investigating - We are currently investigating this issue.
Feb 13, 15:48 EST