Regent University | Technology Status
All Systems Operational

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Blackboard and Learning Technology Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn ? Operational
Panopto ? Operational
Collaborate ? Operational
Collaborate Ultra ? Operational
Box View (inline grading) ? Operational
VoiceThread ? Operational
Smarthinking ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
100.0 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
Regent Websites Operational
my.regent.edu ? Operational
regent.edu Operational
Email Operational
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Campus Services Operational
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Operational
Academic Services Operational
Banner and Genisys ? Operational
Degree Works ? Operational
Library Portal Operational
Network Operational
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
VPN Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Identity Management and Logon Services Operational
Central Authentication Service (CAS) ? Operational
Active Directory Federation Services (ADFS) ? Operational
Self Service Password Change Operational
Telephones Operational
90 days ago
99.93 % uptime
Today
Phones ? Operational
90 days ago
99.91 % uptime
Today
Call Center Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 1, 2020

No incidents reported today.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020
Completed - The scheduled maintenance has been completed.
Nov 28, 11:32 EST
Update - vXrail upgrade completed
Nov 28, 11:25 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 17:00 EST
Scheduled - We will be upgrading the primary Virtual Server Infrastructure and associated network.

This maintenance should not be disruptive; however, the possibility exists if unexpected issues occur.
Nov 20, 11:39 EST
Resolved - This incident has been resolved.
Nov 28, 11:19 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 11:03 EST
Update - Thank you Regent Students and Faculty for your patience during this Blackboard Login and Enrollment outage. We are pleased to report that the Student login and enrollment issues appear to be resolved. We will continue to monitor the situation and please reach out to the Information Technology Help Desk if you continue to experience any difficulties.
Nov 28, 10:17 EST
Update - Thank you everyone for your patience with the Blackboard login issues that we are experiencing this morning.

We are seeing that some students are now able to login but are missing course enrollments. We are also working to restore proper course enrollments as soon as possible.

Please check back here for updates.
Nov 28, 09:14 EST
Investigating - Students are reporting that they are unable to login to Blackboard. Regent University IT is looking into the issue.
Nov 28, 06:45 EST
Nov 27, 2020
Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.