Regent University | Technology Status
Update - Many of our main numbers are currently having inbound call connection issues.
These numbers are:
5700, 4990, 4960, 4757, 4627, 4599, 4584, 4498 ,4479, 4076, 4000, 4385, 4125, 4059, 5919
Sep 27, 15:36 EDT
Update - Many of our main numbers are currently having inbound call connection issues. This includes all of our school numbers, Advising, Financial Aid, Help Desk, Founders Inn reservations, and our main 4000 number.
Sep 27, 15:21 EDT
Investigating - We are currently investigating the issue.
Sep 27, 13:17 EDT

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Blackboard and Learning Technology Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn ? Operational
Panopto ? Operational
Collaborate ? Operational
Collaborate Ultra ? Operational
Box View (inline grading) ? Operational
VoiceThread ? Operational
Smarthinking ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
100.0 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
Regent Websites Operational
my.regent.edu ? Operational
regent.edu Operational
Email Operational
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Campus Services Operational
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Operational
Academic Services Operational
90 days ago
100.0 % uptime
Today
Banner and Genisys ? Operational
Degree Works ? Operational
Library Portal Operational
Cognos Operational
90 days ago
100.0 % uptime
Today
Network Operational
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
VPN Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
Virtual Servers ? Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Identity Management and Logon Services Operational
Central Authentication Service (CAS) ? Operational
Active Directory Federation Services (ADFS) ? Operational
Self Service Password Change Operational
Telephones Major Outage
90 days ago
99.76 % uptime
Today
Phones ? Operational
90 days ago
100.0 % uptime
Today
Call Center Major Outage
90 days ago
99.52 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 27, 2021

Unresolved incident: Five9 Issues.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021
Resolved - This incident has been resolved.
Sep 24, 07:14 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 20:15 EDT
Investigating - We are currently experiencing an outage with the My Regent Portal system. Our engineers are aware of the situation and are working to resolve the issue as soon as possible. Please use the following URL addresses for direct system access.

Blackboard | regent.blackboard.com
Outlook for Faculty and Staff | regent.edu/outlook
Sep 23, 16:55 EDT
Sep 23, 2021
Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.