Regent University | Technology Status
All Systems Operational

About This Site

Welcome to the Regent University Information Technology Status Page. Here you will find live and historical system up-time and maintenance notifications.

If you are experiencing issues with a system that is managed by the Regent University Information Technology Department, please contact the IT Help Desk.

Call: 757-352-4076
Email: helpdesk@regent.edu

Blackboard and Learning Technology Operational
90 days ago
99.97 % uptime
Today
Blackboard Learn ? Operational
Panopto ? Operational
Collaborate ? Operational
Collaborate Ultra ? Operational
Box View (inline grading) ? Operational
VoiceThread ? Operational
Smarthinking ? Operational
90 days ago
100.0 % uptime
Today
SafeAssign ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meeting Operational
90 days ago
99.9 % uptime
Today
LibGuides Operational
90 days ago
100.0 % uptime
Today
Regent Websites Operational
my.regent.edu Operational
regent.edu Operational
Email Operational
Faculty and Staff Microsoft Office 365 Outlook Mail Operational
Student Gmail by Google Operational
Campus Services Operational
Azure Dev Tools for Teaching ? Operational
Campus Computing ? Operational
Academic Services Operational
Banner and Genisys ? Operational
Degree Works ? Operational
Library Portal Operational
Network Operational
Campus Network ? Operational
Firewall ? Operational
ResNet ? Operational
Networking Systems Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
VPN Operational
Campus WiFi Operational
90 days ago
100.0 % uptime
Today
IT Security Operational
Email Security ? Operational
Cloud App Security ? Operational
Web Filter ? Operational
Identity Management and Logon Services Operational
Central Authentication Service (CAS) ? Operational
Active Directory Federation Services (ADFS) ? Operational
Self Service Password Change Operational
Telephones Operational
90 days ago
100.0 % uptime
Today
Phones ? Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Information Technology will apply July 2020 Release Windows 10 Security updates Campus Wide
- 2020-07 Servicing Stack Update for Windows 10 Version 1809 for x64-based Systems (KB4558997)
- 2020-07 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4558998)
- 2020-07 Cumulative Update for .NET Framework 3.5, 4.7.2 and 4.8 for Windows 10 Version 1809 for x64 (KB4566516)
- 2020-06 Security Update for Adobe Flash Player for Windows 10 Version 1809 for x64-based Systems (KB4561600)
Posted on Aug 7, 09:11 EDT
Past Incidents
Aug 12, 2020

No incidents reported today.

Aug 11, 2020
Completed - The scheduled maintenance has been completed.
Aug 11, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 01:00 EDT
Scheduled - Information Technology will apply July 2020 Release Windows 10 Security updates to Early Adopter PCs.
- 2020-07 Servicing Stack Update for Windows 10 Version 1809 for x64-based Systems (KB4558997)
- 2020-07 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4558998)
- 2020-07 Cumulative Update for .NET Framework 3.5, 4.7.2 and 4.8 for Windows 10 Version 1809 for x64 (KB4566516)
- 2020-06 Security Update for Adobe Flash Player for Windows 10 Version 1809 for x64-based Systems (KB4561600)
Aug 7, 09:09 EDT
Aug 10, 2020

No incidents reported.

Aug 9, 2020
Completed - The scheduled maintenance has been completed.
Aug 9, 06:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 06:00 EDT
Scheduled - We will be performing scheduled maintenance at this time.
Aug 4, 16:45 EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 00:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 22:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 30, 16:26 EDT
Aug 8, 2020
Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020
Resolved - Power has been restored
Aug 5, 06:27 EDT
Update - Metroplex is also without power.
Generator power in LIB, RH, and COM.
No estimated time to restore at this time.
Aug 4, 16:17 EDT
Investigating - Regent University is experiencing power outages in the following buildings:

Library
Admin
CRB
Roberston Hall
Founders Inn
Aug 4, 15:49 EDT
Aug 4, 2020
Aug 3, 2020
Completed - The scheduled maintenance has been completed.
Aug 3, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 3, 17:38 EDT
Resolved - This incident has been resolved.
Aug 3, 12:24 EDT
Identified - We are currently experiencing intermittent UPS failures impacting the network in the Admin building.

We are replacing the failing unit as soon as possible.
Aug 3, 10:29 EDT
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Completed - The scheduled maintenance has been completed.
Jul 31, 10:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 10:00 EDT
Scheduled - Applying DNS Restrictions on Regent Firewalls for Increased Security
Jul 30, 17:09 EDT
Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.